Kept as needed
After the defined backup period, old copies are removed to prevent unnecessary data from accumulating.
- No transactions, only verification records
- Support ticket history is temporary
- Inactive profiles are hidden later
Effective date: July 2026
hibaje App privacy policy and data protection
This page clearly shows how hibaje App keeps data, uses cookies, and respects user rights; with many Dhaka and Bangladesh users running accounts through bKash, Nagad, or Rocket, security and transparency are very important here for everyone everywhere today.
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hibaje App data retention: how long
Account core information
Registration information, login history, and device IDs are kept up to 12 months for security verification, sign-in assistance, and fraud detection; this section is required.
Session and cookies
Session cookies expire quickly, and preferred cookies may stay 6 to 12 months, reducing language, screen settings, and repeated login requests in the app usage.
Security log
Suspicious access, device changes, and permission change logs are kept for 24 months to speed up investigations, especially when there are logins from multiple devices in Dhaka.
1. How long data stays
hibaje App generally keeps only necessary information; active profile data remains until the account is closed, but inactive records are gradually reduced.
2. Small records are deleted quickly
Cookies, temporary cache, and diagnostic tags do not last long; these help maintain the app's speed and stability.
Why data protection is needed
Identity verification
When the same person logs in on devices, verification is needed; this reduces account takeover and quickly detects access.
Keep Android experience consistent
Limited data is used to remember settings, language, and favorite pages, keeping the app light on older phones.
Bangladeshi users benefit
bKash, Nagad, Rocket, and Bangladeshi network patterns may differ, so local usage is also considered in the data protection policy.
Two short examples
If someone logs in in the morning and then from another phone, the system revalidates the previous session and, if loading a page is delayed, cookies and cache help speed it up.
What remains after account closure
Deleted items no longer needed
Promotions list, cookie tokens, and old device cache are usually removed to reduce data, and the system stays clean.
- Unneeded sessions are no longer kept
- Old notifications stop
- No new tracking on closed accounts
Many Dhaka users sometimes run the app on more than one phone, so if verification logs remain briefly after closure, suspicious activity is easier to detect.
Backup and retention policy
Step 1
Initial backup
Important system data copies are kept regularly so profiles and settings return quickly on server issues.
Step 2
Separate storage layer
Not everything is kept in the same place; app data, security logs, and cookies are kept in separate layers, reducing risk together.
Step 3
Removal on expiry
After the defined backup period, old copies are removed to prevent unnecessary data from accumulating.
The policy is simple: only what is needed is kept; with hibaje App, data protection, cookies, and user rights are clear.
User rights
Right to view data
What is kept in your profile can be found by contacting support; usually answered in two steps.
Right to correct errors
If name, phone, or contact details are wrong, requests to update are possible, reducing issues with old records.
Turn off notifications
Promotional messages can be limited; if not needed, keeping some notifications off is easier.
Anyone may ask questions about their data; that's a normal user right, and hibaje App does not make it very complex.
How cookies work
Session cookies
These are temporary; login sessions, page loads, and security checks are accelerated by them.
Preferred cookies
Remembers language, theme, and device settings, so you don't have to set the same options repeatedly.
Turning off cookies may slow parts, but core data remains; settings can be fixed with support.
Questions? Contact support
Where to get help
If you have questions about privacy, data protection, or account deletion, please view the contact page for direct messaging.
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Understanding login rules, and responsible use together makes account management easy
Read the termsUsing the hibaje App keeps privacy policy, cookies, and user rights all in one place clear, helping Bangladeshi users decide confidently